Pure Wave takes pride in keeping families safe, because we have families too. We understand what keeps you up at night. That's why our main goal has always been to focus on customer service, so you can rest assured knowing you hired a reliable and honest electrician who cares.
We pride ourselves on our reliability, cost, and professionalism. Throughout the years we've aimed to be the only electrical company that consistently drafts a personal reliability contract with it's families. We tell you what we will do, and when we will do it by, so that you are comfortable and confident in our service.
Certified Journeymen Electricians
Certified Master Electricians
We currently employ a team of fully qualified electricians and a number of apprentices. We have been registered with he ECA and therefore all our electricians are JIB registered. Our aim is to keep our services high and our prices very competitive.
We spend at least 30 – 60 minutes in the quoting process to make sure we fully understand what the client wants. Other companies tend to avoid contact and give a price over the phone and spend less than 10 minutes in their assessment - leading to excess charges. Our quotes are FINAL and never increase after the work is done.
We have always put our customers first. Period. The job isn't finished until the customer is satisfied, and we have the reviews to back it. When new customers find us, they often say they picked us because they felt safe that we would do a good job because of the high amount of google reviews we have. See for yourself!
It is very common in our industry for a company to make an appointment and arrive hours late or not show up at all without giving any notice. This in unprofessional and downright disrespectful. Your time is valuable to you, and therefore valuable to us. We always arrive on time to our appointments.
The professionalism of our technicians is apparent in their branded uniforms, written quotes, organized appointment scheduling, and even their mannerisms. We take extra care to make sure our techs are professional in every aspect of the job.
Most electrician companies include very little information on what service will be provided on their quotes. We provide extra detail to paint a clear picture on all aspects of the project, so you know exactly what will be done and how long it should take.
Pure Wave has always put family first, that's why our prices are upfront, honest, and reasonable. We know electrical repairs never come at a good time, but with our low price guarantee you can keep your family safe without breaking the bank.